Frequently Asked Questions (FAQ)

1. What services do you offer?

We provide:

  • Bookkeeping

  • GST Returns

  • Payroll Services

  • Income Tax Returns

  • Rental Property Tax Returns

  • Business Administration Support

  • Xero Setup and Support

  • Sole Trader, Partnership, and Company Tax Services

2. Do you work with clients throughout New Zealand?

Yes. We provide both in-person and remote services to clients across New Zealand.

3. What documents do I need for my tax return?

The required documents may include:

  • IRD number

  • Identification

  • Income summaries

  • Bank interest statements

  • Expense receipts

  • Rental property records (if applicable)

  • Business income and expense records

We will provide a customised checklist based on your situation.

4. Can you help with GST returns?

Yes. We prepare and file GST returns for sole traders, partnerships, companies, and other registered businesses.

5. Can you assist with rental property tax returns?

Yes. We help property owners prepare accurate rental income and expense records and complete their annual tax obligations.

6. Do you work with self-employed contractors and Uber drivers?

Absolutely. We assist self-employed individuals, contractors, tradespeople, rideshare drivers, and freelancers with bookkeeping and tax compliance.

7. Do I need accounting software?

Not necessarily. However, we recommend cloud-based accounting software such as Xero to improve record-keeping and financial visibility.

8. Can you help me start a new business?

Yes. We can assist with:

  • Business setup

  • NZBN registration

  • GST registration

  • IRD registration

  • Accounting system setup

  • Ongoing bookkeeping and compliance

9. How much do your services cost?

Our fees vary depending on the complexity of your requirements. We offer competitive pricing and can provide a tailored quote after an initial consultation.

10. Is my information kept confidential?

Yes. We take privacy and confidentiality seriously and handle all client information in accordance with New Zealand privacy laws and professional standards.

11. Can you communicate with IRD on my behalf?

Yes. With your authorisation, we can communicate with the Inland Revenue Department regarding tax matters and assist with queries, filings, and compliance requirements.

12. How often should my bookkeeping be updated?

We recommend updating your records regularly—weekly or monthly—to ensure accurate reporting and avoid end-of-year stress.

13. Do you offer payroll services?

Yes. We can process payroll, calculate PAYE deductions, manage leave records, and help ensure compliance with New Zealand payroll requirements.

14. What industries do you work with?

We support:

  • Small businesses

  • Sole traders

  • Tradespeople

  • Uber and rideshare drivers

  • Rental property owners

  • Professional service providers

  • Start-up businesses

15. How do I get started?

Simply contact us to arrange a consultation. We'll discuss your needs, explain our services, and provide a clear quote before any work begins.

We're here to make accounting, bookkeeping, and tax compliance simple and stress-free.